Welfare Check Australia

FAQ

We attempt the welfare check at the nominated time or at our own discretion when a nominated time has not been provided.

If there is no response, we leave a calling card for the occupant(s) to make contact with us. We conduct enquiries with neighbours in an attempt to gather information and we return to the premises at a different time in an attempt to complete the Welfare Check,

We will make 2 attempts depending on the location. Rural remote locations may only receive one attempt.

We will approach the entry point and make contact with person(s) in attendance and identify ourselves, we ask if we can enter to speak with the individual or if the individual can come out of the house and meet with us. If the person is unresponsive or if distressing situations are confirmed, we contact the relevant authorities.

Yes.

If assistance is required, we may connect the individual with appropriate resources, such as mental health services or medical care. If the person is unresponsive or if distressing situations are confirmed, we contact the relevant authorities.

Anyone can request a welfare check, including family members, friends, neighbours, or concerned citizens.

– Sudden changes in behaviour or mood

– Lack of communication or missed appointments

– Reports of distressing situations

– Concerns about self-harm or harm to others

  1. “Request” A concerned party requests and fills out our online form.
  2. “Assessment” We visit the individual’s residence.
  3. “Outcome” We evaluate the situation, ensuring the person’s safety and provide assistance if needed. If distressing situations are confirmed, we contact the relevant authorities.
  4. We report our findings.

If you’re worried about someone, try to gather as much information as possible about their situation before making a request, such as recent behaviours or any known health issues and include that with your Welfare Check request.